Apple Sales Training Online – Apple Product Professional
Test Your Mac Knowledge 2016
Course #: TYKMAC1601
Max Score: 3.000
1: Which of the following have Thunderbolt 2 and HDMI ports?
Answer: Both the 13-inch and 15-inch MacBook Pro with Retina display
Correct! Both the 13-mch and 15-mch MacBook Pro with Retina display include two Thunderbolt 2 ports and an HDMI port.
2: Which of the following is an advantage of the Fusion Drive in Mac mini and iMac?
Answer: It combines the performance of flash storage with the capacity of a hard drive.
Correct! The Fusion Drive helps customers store all the files and media they want and access their most frequently used apps faster.
3: Which statement describes how customers upgrade their eligible Mac to OS X El Capitan?
Answer: Go to the Mac App Store and download OS X El Capitan for free.
Correct! This describes how customers upgrade their eligible Mac to OS X El Capitan.
4: What feature works with the specially designed fan to make Mac Pro up to 70 per cent more energy- efficient than the previous generation?
Answer: Unified thermal core
Correct! The unified thermal core works with the specially designed fan to make Mac Pro up to 70 per cent more energy efficient than the previous generation.
5: What’s an advantage of LED backlighting for the iMac display?
Answer: It provides instant-on uniform brightness.
Correct! This is an advantage of LED backlighting on iMac.
6: Your customer is concerned that he doesn’t have enough compatible accessories to connect to Mac mini. What should you tell him?
Answer: Mac mini is compatible with most displays, keyboards and mice.
Correct! Mac mini is compatible with the display, keyboard and mouse that your customers currently own.
7: Which Mac notebook features fifth-generation Intel Core M processors?
Correct! MacBook features an efficient fifth-generation Intel Core M processor that runs on just 5 watts of power.
8: A customer is concerned that Mac Pro no longer has internal bays for adding drives. Which of these statements is the BEST response?
Answer: It’s easy to add all the storage you need with the advanced I 0 connections on Mac Pro.
Correct! Mac Pro is highly configurable, so customers can easily add up to STB of storage—with no drop in performance compared with internal drives.
9: What’s an advantage of IPS technology in MacBook Pro with Retina display?
Answer: View the screen at practically any angle
Correct! With IPS technology, customers can view the screen at practically any angle.
10: Compared with traditional hard drives in most notebook computers, what’s an advantage of all-flash storage?
Answer: Durable and reliable
Correct! Flash storage is durable and reliable because it doesn’t have any moving parts, so it’s perfect for highly portable consumer devices.
11: Which Mac notebook provides up to 12 hours of wireless web browsing on a single battery charge?
Answer: 13-inch MacBook Air
Correct! The 13-inch MacBook Air provides up to 12 hours of battery life, so customers can work all day on a single charge.
12: Which new Mac models come with Photos, iMovie, GarageBand, Pages, Numbers and Keynote available for free?
Answer: All Mac models
Correct! All new Mac computers come with Photos, iMovie and GarageBand built in, and Pages, Numbers and Keynote available as a free download.
13: Which of these features is new with OS X El Capitan?
Answer: Split View
Correct! Split View was introduced for the first time in OS X El Capitan.
14: Which of these is an advantage of Continuity?
Answer: Customers can start something on one device and seamlessly pick up where they left off on another.
Correct! This is an advantage of Continuity.
15: Which of these is a feature of iMac?
Answer: It’s 5 mm thin at its edge.
Correct! All iMac models are 5 mm thin at the edge.
16: What is the maximum amount of memory you can configure on iMac with Retina 5K display?
Correct! You can configure iMac with Retina 5K display with up to 32GB of memory.
17: How much faster is Thunderbolt 2 compared to the industry standard, USB 3?
Answer: 4x faster
Correct! Thunderbolt 2 is 4x faster than the industry standard, USB 3.
18: Which of these is an advantage of the redesigned keyboard on MacBook?
Answer: The butterfly mechanism allows for more stable, responsive keys.
Correct! The redesigned keyboard on MacBook uses a butterfly mechanism, which is made from a suffer material and allows for more stable, responsive keys.
19: Which adapter should you recommend to customers who want to watch video from their MacBook on their HDTV?
Answer: USB-C Digital AV Multiport Adapter
Correct! With the USB-C Digital AV Multiport Adapter, customers can use an HDMI cable to watch video from their MacBook on their HDTV.